How does Disney typically handle situations involving aggressive guests?

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Disney typically employs conflict resolution and de-escalation tactics when dealing with situations involving aggressive guests. This approach aims to address the root of the issue and calm the situation without escalating tensions further. Staff are trained to effectively communicate with guests, listen to their concerns, and work collaboratively to resolve conflicts.

By focusing on de-escalation, Disney is able to maintain a safe and enjoyable environment for all guests. This technique allows for the possibility of calming aggressive behavior through dialogue and understanding, thus preserving the guest experience while also ensuring safety. Immediate removal or calling local law enforcement might be necessary in extreme cases, but they are not the first course of action in most scenarios. Ignoring aggressive behavior may lead to further disruptions, which the company actively works to avoid by managing such situations proactively.

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