What are security personnel expected to maintain knowledge about?

Security personnel are expected to maintain knowledge about current safety protocols to effectively manage the safety and security of guests, employees, and property. This includes understanding emergency procedures, evacuation routes, and potential threats, allowing them to respond swiftly and appropriately in various situations. Familiarity with these protocols ensures that security staff can uphold the highest standards of safety in a dynamic environment like a theme park, where large crowds and numerous interactions create unique challenges.

Staying updated on safety protocols is crucial for anticipating issues and implementing preventive measures, thus contributing to a safe and enjoyable experience for all visitors. Having this knowledge empowers security personnel to be proactive rather than reactive, encompassing the overall security strategy of the organization.