What should security personnel do if they witness theft?

Security personnel witnessing theft should observe the situation, report it to the appropriate authority, and avoid confrontation to ensure the safety of everyone involved. This approach prioritizes the well-being of bystanders, employees, and the suspect. Direct confrontation can escalate the situation and potentially lead to violence or harm, which security personnel are trained to avoid.

By observing, security can gather crucial information about the incident that can aid in the investigation and recovery of stolen property. Reporting to authorities ensures that trained personnel can handle the situation appropriately. This measured response reflects the professionalism required in a security role, emphasizing the importance of de-escalation and proper protocol in addressing criminal behavior.